FAQ
Frequently Asked Questions
Welcome to the FAQ for Insomnia Escape Rooms DC! We’ve gathered answers to our most common questions about our immersive escape room adventures. If you need more details, contact us at (202) 838-3258 or [email protected].
General Questions
What is an escape room?
An escape room is an exciting, interactive game where you and your team are immersed in a themed room for 60 minutes. Solve puzzles, uncover clues, and use clever gadgets to complete a mission and “escape.” Our rooms boast cinematic stories, realistic designs, and engaging challenges—no prior knowledge needed, just teamwork and creativity. Every game is private, so your group plays exclusively.
Is it physical or dangerous?
Not at all—our games focus on mental challenges, not physical ones. Rooms are spacious, well-lit, and climate-controlled. If you ever feel uneasy, you can step out anytime.
What happens if we don't finish in time?
No problem! The doors unlock automatically after 60 minutes. Our game masters monitor via camera and provide hints as needed to keep things fun.
Do we need a full group to play?
No, bookings start from 2 players (varies by game), and all sessions are private. Larger teams up to 10 can join for even more collaboration.
How long is each game?
Every escape room experience lasts 60 minutes.
Games and Themes
What games are available?
We offer a range of themed adventures with unique narratives and puzzles:
- The Alchemist: Explore a mystical library to discover the philosopher’s stone. For 2-8 players, difficulty level 9
- The Mafia (Cosa Nostra): Dive into a prohibition-era tale of bootleggers, agents, and intrigue. For 2-10 players, difficulty level 7
- Dungeon Things: Battle ancient horrors in a Stephen King-inspired quest to rescue a friend. For 2-15 players, difficulty level 8
- Oblivion (coming soon): Probe a vanished scientist’s AI lab with VR/AR twists. For 2-8 players, difficulty level 6
- The Patient: Unravel a detective mystery in a psychiatric ward. For 2-9 players, difficulty level 10
How difficult are the games?
Rated on a 5-10 scale:
- Levels 5-6: Great for beginners.
- Levels 7-8: Balanced for intermediate players, but still good for beginners.
- Levels 9-10: Tougher for seasoned escapers, but still doable without any prior experience
What's the player capacity per game?
It varies:
- 2-15: Dungeon Things.
- 2-9: The Mafia, The Patient.
- 2-8: The Alchemist, Oblivion.
Booking and Pricing
How much does it cost?
In-person games start at $34.99 per person. Rates depend on group size and timing—visit our site for details. All bookings are private.
How do I reserve a spot?
Book easily online at insomniaescaperoomdc.com. Choose your game, date, time, and group size. Advance reservations are recommended, especially for weekends.
Are there discounts or specials?
Yes, we run promotions for team building, birthdays, and events. Check the website or social media for current offers. Gift cards are available online or on-site.
Can we host events or team building?
Absolutely—perfect for corporate groups, parties, dates, families, or friends. Contact us to tailor your experience.
Age Guidelines and Family Fun
What are the age rules?
- 14-17: Can play independently with a parent/guardian-signed waiver.
- 5-13: Require at least one paying adult (18+) per team.
- Under 5: Welcome but must be supervised to avoid damaging props; no fee applies.
- All under 18: Need a signed waiver by a parent (online or in-person).
We may decline groups without proper supervision, with no refunds. Kids often shine in our puzzles!
Policies
What's the cancellation policy?
All sales are final, however, the reservation can be rescheduled with 24-hours notice
We cannot offer you a refund if someone from the group didn’t show up regardless of the reason.
What if we're running late?
We ask you to arrive 10-15 minutes prior to your scheduled time. This is essential for everyone’s experience. Please account for the traffic and parking in the DC area and plan accordingly.
If you are 10-30 minutes late the game time will be reduced. If you are more than 30 minutes late the game can be cancelled.
We offer no refunds or rescheduling of any matter within 24 hours. We appreciate teams that call us on their way, but that, unfortunately, doesn’t change anything.
Can we get hints during the game?
If you need help – just ask us for a hint or a clue, we are watching the game over the camera and we can hear you and talk to you.
Location and Practical Info
Where are you located?
2300 Wisconsin Ave NW #200b and G-102, Washington, DC 20007 (Glover Park).
Nearest Bus Stops (1–5 minutes walk)
- Wisconsin Ave NW & Hall Pl NW – just a 1-minute walk to the venue
- 37th St NW & Manor Pl NW – roughly a 5-minute walk
Bus lines that serve these stops include 30N, 30S, 31, 33, D80, D82, C85, and D96
Closest Metro Stations (longer walk)
- Woodley Park–Zoo/Adams Morgan (Red Line) – about a 33-minute walk
- Columbia Heights (Green Line) – about a 57-minute walk
- Tenleytown – AU (Red Line) – 48-minute walk
How can I reach you?
- Phone: (202) 838-3258 (during working hours)
- Email: [email protected]
- Website: insomniaescape.com
What are your operating hours?
- Monday-Friday: 4 PM – 9:30 PM
- Saturday: 1 PM – 10:30 PM
- Sunday: 1 PM – 8:30 PM
Are there safety protocols?
Rooms are secure, sanitized, and monitored. We adhere to health standards. No force required—it’s all about clever thinking.
Still have questions? We’re here to help—book your escape today and dive into the excitement!